In 3 simple and rewarding steps, create a one-of-a-kind jewellery just for you. 

1. APPOINTMENT 

Book a free consultation appointment with us to discuss your ideas or bring in your old jewellery for an assessment. You could meet at our studio or conduct a video call. 

2. DESIGN 

After understanding your budget, requirements and artistic direction, we will outline ideas for further development. A deposit of £200 is payable if you decide to proceed with the service. Please read our Terms & Conditions for Bespoke Items. We will fully explore the given creative briefs, source your desired gemstones and communicate through email, phone or video chat. 

3. CRAFTING 

Once the design and cost are confirmed, we will produce a 3D rendering (depending on the design) for your final approval. Before making the design, 50% of the final fee is payable. The crafting process takes approximately 6 - 8 weeks (depending on complexity). The rest of the fee is paid before picking up the jewellery. 

AFTERCARE 

A finished product comes with a 60-month limited warranty. You will be offered a complimentary resizing for a ring design. If you have any questions or require further assistance, we are always here to help. 

1. SERVICE

Our Bespoke and Reimagine services include a comprehensive process: consultation, design, material sourcing, handcrafting, hallmarking, and aftercare.

2. JEWELLERY

Your bespoke or reimagined jewellery, crafted exclusively for you.

3. ACCESSORIES

Each piece is presented with an EDXÚ jewellery box, a suedette travel pouch, and a cleaning kit.

4. DRAWING

A signed and stamped Bespoke or Reimagine design sketch is included.

5. CERTIFICATES

• An EDXÚ warranty and authenticity card (Bespoke and Reimagine jewellery come with a 60-month limited warranty).

• An IGI (International Gemological Institute) or GIA (Gemological Institute of America) certificate for diamonds over 0.35ct, allowing you to track your individual gemstone report on the institutes’ official websites.

PRICE

Bespoke service starts from £500 (incl. VAT). The price depends on the complexity of the design and the selection of materials and gemstones. It is essential to keep in mind that we are only designing for you, so we can work on a budget that you would feel comfortable with. We can adjust the designs to your specifications.

PAYMENT METHODS

We accept bank transfers and all major debit & credit cards including Mastercard, Maestro Card, Visa, Visa Electron, American Express, JCB, Discovery Card, Apple Pay, Google Pay, Alipay, WeChat Pay and interest-free instalment payment options such as PayPal, Klarna and Afterpay/Clearpay.

QUOTATION

Re-designing a piece of old jewellery is an intricate job. Therefore, it is hard to give an example of the price as each design is entirely different. But you will be glad to know that we can re-use the metal and gemstones (this is entirely up to you) from the existing pieces, which means you can save costs on this. You can download our brochure to understand our pricing. If you would like to get a quotation of your ideas or designs, or simply want to learn more about our pricing, please feel free to get in touch.

GIFTING

•  Instead of opting for a ready-made present, why not surprise your loved one with a Reimagine makeover for their existing pieces?

•  The gift card amount can remain confidential.

•  You’re welcome to contribute inspiration and creative input toward the Reimagine design.

•  Reimagine gift cards can also be exchanged for a standard gift card if preferred.

•  A minimum spend of £500 applies. Terms & conditions apply.

LEARN

•  Explore our gemstone section to discover the gemstones featured in our designs and their unique meanings.

•  Learn more about our meticulous design process and the craftsmanship behind each piece of jewellery.